Got a question

FAQs

  1. Sort & weigh your gold, then use our gold calculator to find out how much cash you’d get.
  2. Post your gold and completed form to us – don’t forget to sign the form!
  3. Your money will be sent to you via your preferred payment method

Yes! We buy gold watches. We are also looking to buy Rolex watches. We will need to see your watch to offer you the best price, so please call or visit.

The amount we offer you depends on the carat and weight of your gold and the current gold price. You can use our gold calculator to find out more.

Your preferred payment method.

PayPal – friend or family
Cash sent to you in the post
Cheque sent to you in the post
Bank Transfer. We charge an admin fee of £25 for this.

No, we only buy gold and platinum jewellery.

Our postal packs contain a prepaid envelope, plastic packaging for your item, an instruction leaflet and a form to be completed to ensure quick payment. 

Don’t worry. Our trained staff will perform a simple test to determine whether your item is gold. If it’s not gold, we will return it to you.

Yes! We also pay top prices for diamond rings. We will need to see your ring to offer you the best price, so please call or visit us.

Don’t worry. Our trained staff use specialist gold scales. They re-weigh all packages. If there is a discrepancy we will contact you immediately with a revised offer.

Pre-booking is preferred however not essential.  To ensure you are seen quickly, pre-book so we can ensure a sales advisor is ready for when you attend.

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